Our Services

Navigating Insurance Paperwork 

Dealing with insurance denials or pending approvals can be stressful when you need your medication. At Professional Pharmacy, we specialize in Prior Authorization Assistance to bridge the gap between your doctor and your insurance plan. We handle the heavy lifting so you can focus on your health.

How We Advocate for You

  • Direct Coordination: We communicate directly with your physician to ensure they have the correct forms and clinical data needed for approval.
  • Insurance Submission: Our team submits necessary documentation to your insurance provider to demonstrate medical necessity.
  • Status Tracking: We monitor the progress of your claim daily to prevent unnecessary delays in your treatment.
  • Alternative Solutions: If a medication is not covered, we help find therapeutic alternatives or apply cash discount options to keep costs low.

The Independent Pharmacy Difference

Large chains often leave this administrative burden to the patient or the doctor. Our local team in Dalton takes a proactive approach. We have over 60 years of experience navigating the complexities of Medicare, Medicaid, and private plans to ensure you get the therapy you need without the headache.

Let Us Handle the Details

If your prescription requires special approval, do not worry. Stop by our store on Burleyson Road or call us at 706 278 2490. We will start the process immediately and keep you updated every step of the way.

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Schedule Your Immunization

Book your Flu, Shingles, Pneumonia, or COVID-19 vaccination today. Walk-ins are also welcome.

BOOK NOW

FAQS

Common Questions About Our Care

Find quick answers regarding our delivery areas, accepted insurance plans, and available medical equipment.

Reliable care every single day

Call Us Today

(706) 278-2490
We accept all major insurance plans, including Medicare Part D, with the exception of Tricare.
We offer reliable delivery service anywhere within Whitfield County, including Rocky Face, Tunnel Hill, and Varnell.
Yes. We are open 7 days a week, including holidays. Weekday hours are 9am-7pm, Saturdays 9am-6pm, and Sundays 11am-5pm.
Yes, we offer a full suite of immunizations including Flu, COVID-19, Pneumonia, and Shingles.
Yes, we carry Durable Medical Equipment (DME) such as wheelchairs, walkers, crutches, and bathroom safety aids.

Testimonials

What Our Neighbors Say

Hear what Dalton and Whitfield County patients say about our inventory depth, 365-day availability, and compassionate care.

CB
Colleen B.

They always answer the phone and are able to answer my questions!! And they are able to get the meds that the other pharmacies can't find d/t shortages. I drive 40 min each way, but they never disappoint me!!

AT
Aaron T.

A pharmacy that feels closer to home than any other box store could. Very sweet people, lots of smiles and they all work so hard.

DP
Debra P.

Their volume of business is larger than most Area Pharmacies and they are amazingly fast... Couple the speed with accuracy, and dedicated customer service and they are wonderful.

VC
Vanessa C.

I'm a 52 yo disabled nurse... The pharmacists at Professional are very experienced & knowledgeable... Professional Pharmacy is one that I ALWAYS kept on speed-dial.